Online Business Management for Service-Based CEOs Who Are Done Being the Bottleneck
Your Business is Outgrowing Your Systems
It's ok to be honest with yourself.
Revenue’s up and your visibility is expanding. But behind the scenes? Things are a hot mess, and you’re stressed.
You’ve started saying things like
You run a powerful business. It’s time to get powerful support.
Why Work With Me
Meet Your Ops Wingwoman
You’re working hard. As your right hand ops partner, I’ll help you run smarter.
Hey there, I'm Kelsey
I’ve spent a decade in administrative, operational, HR, and account management roles across industries including HR, employee benefits, and healthcare. My brain naturally thinks in processes. I’m always three steps ahead, anticipating what could go wrong and how to prevent it (seriously, ask anyone that lives in my home 🤭).
I’m really freakin’ good at:
- Planning + prioritization
- Team growth, structure, and management
- Project management + systems design
- Process building, documentation, and implementation
- Proactive, detail oriented execution
… and doing it all on your behalf. In other words, I make you look good.
The Transformation
When you have a right hand woman who knows your business
I’ll turn your ideas into outcomes.
All you have to do is set the course.
Discover what’s actually
slowing your business down.
The Down n’ Dirty Systems Audit
Unlock your operational bottlenecks in 10 minutes or less so you can start growing your business today
Why Work With Me
What Clients have to say
“Kelsey organized the chaos out of my business! She is the best brainstorm partner I could ever have for my business!
She takes initiative, and is open and willing to grow. She can see the big picture and is quick to protect my business and my vision. She’s fun to be around and is a huge asset to my team!”
“Bringing Kelsey on literally changed the trajectory of my company.
She audited everything and helped us build real, scalable structure. She wasn’t just strategic. She was hands-on with my team every single week.”
Services
Ways We Can Work Together
Whether you need ongoing operational leadership, hands-on support, or one-time help fixing whatever’s currently held together with duct tape and vibes, I can help you get to the other side..
Online Business Management Partnership
Perfect for: Leaders with small teams that need operational leadership, team coordination, and systems development.
OBM & Virtual Assistant Partnership
Perfect for: Entrepreneurs with no team (yet!) who need a ‘doer’ for their dreams. I’ll be both your extra brain and the extra hands.
Project-Based Operations Support
Perfect for: CEOs who want to fix a specific bottleneck, system, or workflow through a done-for-you project.
Bring The Thing Workshop Session
A 90-minute session to knock out 1 project you’ve been avoiding. You’ll leave with clarity, momentum, & a project that’s well underway (or done.)
Not Sure Where To Start ?
Book a FREE Ops Unblock Call to discuss the operational bottlenecks slowing you down and get one strategic shift you can make to fix it. In 45 minutes, I’ll give you advice in the context of your biz, and you can decide if you’d like me to fix it, or handle it yourself!
Keoni Coleman
, www.westleyprice.com
Bringing Kelsey on literally changed the trajectory of my company.
We were bursting at the seams. I was wearing every operations hat, and our infrastructure couldn’t keep up with our growth. Kelsey audited everything and helped us build real, scalable structure. She wasn’t just strategic. She was hands-on with my team every single week. She didn’t just recommend changes. She built the processes and implemented them. She audited our CRM, our entire client base, our scopes of service, and made our systems more robust.
One of the biggest impacts was removing me as the bottleneck. She told me directly, ‘These are the things you shouldn’t be doing.’ Then she built processes so I didn’t have to do them anymore. She helped us grow up as a company. I would hire her again in a heartbeat. It was absolutely worth it.
KristaLyn Sofia
, KristaLyn Sofia
Working with Kelsey has given me back my time and peace of mind.
Not only is she a great communicator but she’s always on top of things, ensuring that everything we are working on launches and reaches my audience in the most efficient and effective way possible.
Kelsey is the first person I’ve worked with that makes my business metrics and audience strategy make sense and she makes marketing and creating awareness for my brand feel so much less overwhelming. I recommend working with Kelsey if you want to work with someone that feels like a skilled, knowledgeable, and most importantly kind team member!
Kate Ferrian
, Kate Ferrian
Proactive, supportive, & genuinely invested in your success
Working with Kelsey has been an absolute gift. She’s incredibly responsive, always one step ahead, and consistently offers thoughtful insights and suggestions that elevate the work beyond what I expected. She didn’t just complete tasks—she truly took things off my plate and brought a sense of calm and clarity to my workflow. If you’re looking for someone who is proactive, supportive, and genuinely invested in your success, Kelsey is it.
Tiffany Leader
, Tiffany Leader
She has brought structure, systems, & a supportive voice
Kelsey has saved my life in my business! She has brought structure, systems, and a supportive voice to help me scale and grow. She is a really great brainstorm partner and delightful to work with. Having her on my team has taken the pressure off of myself to do it all and has provided the support that I needed to continue to grow my business. I am so grateful for her.
Bree Johnson
, Bree Johnson
Working with Kelsey has been amazing
Working with Kelsey has been amazing. She’s one of those rare people who can take a high-level idea and immediately run with it—executing tasks with precision, creativity, and zero hand-holding. From managing social media and inboxes to coordinating events and supporting complex projects, Kelsey handles it all with calm confidence and exceptional follow-through.
She keeps me updated without needing constant check-ins, which gives me the freedom to focus on the bigger picture. I trust her completely with client-facing communications, internal coordination, and everything in between. If you’re looking for a VA who brings reliability, initiative, and a wide range of skills, Kelsey is the one.
FAQ’s
Frequently Asked Questions
What is an Online Business Manager (OBM)
An OBM provides strategic operational leadership for your business. Unlike a VA who executes tasks, an OBM owns the backend—managing your team, building systems, overseeing projects, and helping you make strategic decisions so you can focus on growth and leadership.
What kind of businesses do you support?
I primarily support service-based businesses across various industries including coaching, consulting, healthcare, wellness, and more. If you're a service-based business who needs operational support, we can likely work together!
What if I'm not ready for ongoing support?
No problem! You can start with a Bring the Thing Workshop to tackle one specific project, or explore Project-Based Support for done-for-you solutions without a retainer commitment.
Where are you located?
I am based in the US in the state of Montana, and currently support clients across all US timezones.
Book a Discovery CalL
Growing your business shouldn't mean Sacrificing your sanity.
